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3 articles · Troubleshooting

Email alerts

Step-by-step guides and clear answers for the details that matter.

  • Stop receiving email alerts

    Turn off the Email checkbox for each unwanted event rule in Notifications. Desktop, push, and email rules are independent, and previously queued notifications can still arrive.

    2 min read
  • Email alerts continue after I disable them

    Check every enabled event rule and the account named in the notification. Already queued alerts, multiple accounts, or a different channel can explain messages after a setting change.

    2 min read
  • Email alerts stopped arriving

    Confirm the expected event exists and qualifies for the selected rule, then check the Email channel, spam/filter handling, account, and connection. A privacy fetch does not qualify for a likely-open rule.

    2 min read

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