Frequently asked questions

Disable Elite for one email account

The quick answer

Review that account's authorized installation, provider connection, and tracking controls. Disconnecting one mailbox stops its future provider-backed work but does not delete retained history or change every installation automatically.

Remove provider or device access

  1. Disconnect in Elite

    Disconnect the intended cloud Google send/selected-Sheets identity or Outlook connection in Settings. Use Connected devices for extension access; revoke native Gmail access on its device.

  2. Review the provider's connections

    Open your Google or Microsoft account's third-party application access settings and find the exact Elite connection.

  3. Revoke the intended permission

    Read the account and application identity before removing access. Several client integrations can appear as separate grants.

  4. Check the effects

    Future provider-backed work can stop. Gmail browser/device mailbox history stays local, while issued independent tracking links have separate Stop/Delete controls and minimal redirect retention.

Review account settingsRead the complete product guide