Frequently asked questions
Does reconnecting Gmail erase my tracking history?
Elite support2 min readThe quick answer
Account-scoped Gmail associations stay in browser local storage, never Chrome Sync. Reconnecting the same Elite account can recover its owned opaque tracking registry and rebuild local associations from fresh Sent pixels. Clearing storage may remove local history. Other accounts and quoted old pixels cannot become recovered associations.
Remove provider or device access
Disconnect in Elite
Disconnect the intended cloud Google send/selected-Sheets identity or Outlook connection in Settings. Use Connected devices for extension access; revoke native Gmail access on its device.
Review the provider's connections
Open your Google or Microsoft account's third-party application access settings and find the exact Elite connection.
Revoke the intended permission
Read the account and application identity before removing access. Several client integrations can appear as separate grants.
Check the effects
Future provider-backed work can stop. Gmail browser/device mailbox history stays local, while issued independent tracking links have separate Stop/Delete controls and minimal redirect retention.
