Frequently asked questions

Elite appears more than once in Google connections

The quick answer

Separate clients or integration surfaces can produce separate grants. Review each application's identity and scope, then remove the unused grant through the provider's normal controls instead of guessing that every duplicate is harmful.

Remove provider or device access

  1. Disconnect in Elite

    Disconnect the intended cloud Google send/selected-Sheets identity or Outlook connection in Settings. Use Connected devices for extension access; revoke native Gmail access on its device.

  2. Review the provider's connections

    Open your Google or Microsoft account's third-party application access settings and find the exact Elite connection.

  3. Revoke the intended permission

    Read the account and application identity before removing access. Several client integrations can appear as separate grants.

  4. Check the effects

    Future provider-backed work can stop. Gmail browser/device mailbox history stays local, while issued independent tracking links have separate Stop/Delete controls and minimal redirect retention.

Review account settingsRead the complete product guide